-
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
- Narrado por: Wayne Shepherd
- Duración: 7 h y 21 m
Failed to add items
Add to Cart failed.
Error al Agregar a Lista de Deseos.
Error al eliminar de la lista de deseos.
Error al añadir a tu biblioteca
Error al seguir el podcast
Error al dejar de seguir el podcast
Exclusivo para miembros Prime: ¿Nuevo en Audible? Obtén 2 audiolibros gratis con tu prueba.
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
Compra ahora por US$17.90
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
Los oyentes también disfrutaron...
-
Extreme Ownership
- How U.S. Navy SEALs Lead and Win
- De: Jocko Willink, Leif Babin
- Narrado por: Jocko Willink, Leif Babin
- Duración: 9 h y 33 m
- Versión completa
-
General5 out of 5 stars 74,583
-
Narración:5 out of 5 stars 64,986
-
Historia5 out of 5 stars 64,678
An updated edition of the blockbuster best-selling leadership book that took America and the world by storm, two US Navy SEAL officers who led the most highly decorated special operations unit of the Iraq War demonstrate how to apply powerful leadership principles from the battlefield to business and life.
-
5 out of 5 stars
-
I don't read SEAL Books...
- De Amazon Customer en 02-21-17
De: Jocko Willink, y otros
-
Blue Ocean Strategy, Expanded Edition
- How to Create Uncontested Market Space and Make the Competition Irrelevant
- De: W. Chan Kim, Renee Mauborgne
- Narrado por: Roger Wayne
- Duración: 8 h y 43 m
- Versión completa
-
General4.5 out of 5 stars 630
-
Narración:4.5 out of 5 stars 490
-
Historia4.5 out of 5 stars 482
In this perennial best seller, embraced by organizations and industries worldwide, globally preeminent management thinkers W. Chan Kim and Renee Mauborgne challenge everything you thought you knew about the requirements for strategic success. Recognized as one of the most iconic and impactful strategy books ever written, Blue Ocean Strategy, now updated with fresh content from the authors, argues that cutthroat competition results in nothing but a bloody red ocean of rivals fighting over a shrinking profit pool.
-
5 out of 5 stars
-
Profoundly Insightful
- De James en 10-29-20
De: W. Chan Kim, y otros
-
Building a StoryBrand
- Clarify Your Message So Customers Will Listen
- De: Donald Miller
- Narrado por: Donald Miller
- Duración: 4 h y 56 m
- Versión completa
-
General5 out of 5 stars 12,096
-
Narración:5 out of 5 stars 10,302
-
Historia4.5 out of 5 stars 10,231
Donald Miller's StoryBrand process is a proven solution to the struggle business leaders face when talking about their businesses. This revolutionary method for connecting with customers provides listeners with the ultimate competitive advantage, revealing the secret for helping their customers understand the compelling benefits of using their products, ideas, or services.
-
2 out of 5 stars
-
Have you heard of the SB7 Framework?
- De Tyson en 01-29-18
De: Donald Miller
-
The Lean Startup
- How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses
- De: Eric Ries
- Narrado por: Eric Ries
- Duración: 8 h y 38 m
- Versión completa
-
General4.5 out of 5 stars 13,867
-
Narración:4.5 out of 5 stars 11,497
-
Historia4.5 out of 5 stars 11,410
Most startups fail. But many of those failures are preventable. The Lean Startup is a new approach being adopted across the globe, changing the way companies are built and new products are launched.
-
3 out of 5 stars
-
Informative, mature but not original or essential
- De Jason Comely en 02-19-13
De: Eric Ries
-
The Ultimate Question 2.0 (Revised and Expanded Edition)
- How Net Promoter Companies Thrive in a Customer-Driven World
- De: Fred Reichheld, Rob Markey
- Narrado por: Walter Dixon
- Duración: 8 h
- Versión completa
-
General4.5 out of 5 stars 320
-
Narración:4.5 out of 5 stars 259
-
Historia4.5 out of 5 stars 254
In the first edition of this landmark book, business loyalty guru Fred Reichheld revealed the question most critical to your company’s future: “Would you recommend us to a friend?” By asking customers this question, you identify detractors, who sully your firm’s reputation and readily switch to competitors, and promoters, who generate good profits and true, sustainable growth.You also generate a vital metric: your Net Promoter Score.
-
2 out of 5 stars
-
No substance
- De Douglas en 04-01-13
De: Fred Reichheld, y otros
-
Blitzscaling
- The Lightning-Fast Path to Building Massively Valuable Companies
- De: Reid Hoffman, Chris Yeh, Bill Gates - foreword
- Narrado por: Chris Yeh, Reid Hoffman
- Duración: 9 h y 3 m
- Versión completa
-
General4.5 out of 5 stars 1,665
-
Narración:4.5 out of 5 stars 1,347
-
Historia4.5 out of 5 stars 1,345
What entrepreneur or founder doesn't aspire to build the next Amazon, Facebook, or Airbnb? Yet those who actually manage to do so are exceedingly rare. So what separates the start-ups that get disrupted and disappear from the ones who grow to become global giants? The secret is blitzscaling: a set of techniques for scaling up at a dizzying pace that blows competitors out of the water.
-
1 out of 5 stars
-
not much here.
- De Francis Shanahan en 09-05-19
De: Reid Hoffman, y otros
-
Extreme Ownership
- How U.S. Navy SEALs Lead and Win
- De: Jocko Willink, Leif Babin
- Narrado por: Jocko Willink, Leif Babin
- Duración: 9 h y 33 m
- Versión completa
-
General5 out of 5 stars 74,583
-
Narración:5 out of 5 stars 64,986
-
Historia5 out of 5 stars 64,678
An updated edition of the blockbuster best-selling leadership book that took America and the world by storm, two US Navy SEAL officers who led the most highly decorated special operations unit of the Iraq War demonstrate how to apply powerful leadership principles from the battlefield to business and life.
-
5 out of 5 stars
-
I don't read SEAL Books...
- De Amazon Customer en 02-21-17
De: Jocko Willink, y otros
-
Blue Ocean Strategy, Expanded Edition
- How to Create Uncontested Market Space and Make the Competition Irrelevant
- De: W. Chan Kim, Renee Mauborgne
- Narrado por: Roger Wayne
- Duración: 8 h y 43 m
- Versión completa
-
General4.5 out of 5 stars 630
-
Narración:4.5 out of 5 stars 490
-
Historia4.5 out of 5 stars 482
In this perennial best seller, embraced by organizations and industries worldwide, globally preeminent management thinkers W. Chan Kim and Renee Mauborgne challenge everything you thought you knew about the requirements for strategic success. Recognized as one of the most iconic and impactful strategy books ever written, Blue Ocean Strategy, now updated with fresh content from the authors, argues that cutthroat competition results in nothing but a bloody red ocean of rivals fighting over a shrinking profit pool.
-
5 out of 5 stars
-
Profoundly Insightful
- De James en 10-29-20
De: W. Chan Kim, y otros
-
Building a StoryBrand
- Clarify Your Message So Customers Will Listen
- De: Donald Miller
- Narrado por: Donald Miller
- Duración: 4 h y 56 m
- Versión completa
-
General5 out of 5 stars 12,096
-
Narración:5 out of 5 stars 10,302
-
Historia4.5 out of 5 stars 10,231
Donald Miller's StoryBrand process is a proven solution to the struggle business leaders face when talking about their businesses. This revolutionary method for connecting with customers provides listeners with the ultimate competitive advantage, revealing the secret for helping their customers understand the compelling benefits of using their products, ideas, or services.
-
2 out of 5 stars
-
Have you heard of the SB7 Framework?
- De Tyson en 01-29-18
De: Donald Miller
-
The Lean Startup
- How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses
- De: Eric Ries
- Narrado por: Eric Ries
- Duración: 8 h y 38 m
- Versión completa
-
General4.5 out of 5 stars 13,867
-
Narración:4.5 out of 5 stars 11,497
-
Historia4.5 out of 5 stars 11,410
Most startups fail. But many of those failures are preventable. The Lean Startup is a new approach being adopted across the globe, changing the way companies are built and new products are launched.
-
3 out of 5 stars
-
Informative, mature but not original or essential
- De Jason Comely en 02-19-13
De: Eric Ries
-
The Ultimate Question 2.0 (Revised and Expanded Edition)
- How Net Promoter Companies Thrive in a Customer-Driven World
- De: Fred Reichheld, Rob Markey
- Narrado por: Walter Dixon
- Duración: 8 h
- Versión completa
-
General4.5 out of 5 stars 320
-
Narración:4.5 out of 5 stars 259
-
Historia4.5 out of 5 stars 254
In the first edition of this landmark book, business loyalty guru Fred Reichheld revealed the question most critical to your company’s future: “Would you recommend us to a friend?” By asking customers this question, you identify detractors, who sully your firm’s reputation and readily switch to competitors, and promoters, who generate good profits and true, sustainable growth.You also generate a vital metric: your Net Promoter Score.
-
2 out of 5 stars
-
No substance
- De Douglas en 04-01-13
De: Fred Reichheld, y otros
-
Blitzscaling
- The Lightning-Fast Path to Building Massively Valuable Companies
- De: Reid Hoffman, Chris Yeh, Bill Gates - foreword
- Narrado por: Chris Yeh, Reid Hoffman
- Duración: 9 h y 3 m
- Versión completa
-
General4.5 out of 5 stars 1,665
-
Narración:4.5 out of 5 stars 1,347
-
Historia4.5 out of 5 stars 1,345
What entrepreneur or founder doesn't aspire to build the next Amazon, Facebook, or Airbnb? Yet those who actually manage to do so are exceedingly rare. So what separates the start-ups that get disrupted and disappear from the ones who grow to become global giants? The secret is blitzscaling: a set of techniques for scaling up at a dizzying pace that blows competitors out of the water.
-
1 out of 5 stars
-
not much here.
- De Francis Shanahan en 09-05-19
De: Reid Hoffman, y otros
-
Great CEOs Are Lazy
- De: Jim Schleckser
- Narrado por: Jim Schleckser
- Duración: 5 h y 18 m
- Versión completa
-
General4.5 out of 5 stars 234
-
Narración:4.5 out of 5 stars 194
-
Historia4.5 out of 5 stars 193
How do the really exceptional CEOs get more done in less time than everyone else? What is their technique for getting their work done, while still having the time to spend pursuing hobbies and spending quality time with their friends and family? The truth is that great and lazy CEOs know a secret when it comes to time management. Rather than spending a little time on a lot of things, the best CEOs spend most of their time eliminating the single biggest constraint to the growth of their business.
-
5 out of 5 stars
-
Loved It!
- De Mike E. en 07-10-19
De: Jim Schleckser
-
Exponential Organizations
- New Organizations Are Ten Times Better, Faster, and Cheaper Than Yours (and What to Do About It)
- De: Salim Ismail, Yuri van Geest, Michael S. Malone, y otros
- Narrado por: Kevin Young
- Duración: 11 h y 11 m
- Versión completa
-
General4.5 out of 5 stars 1,526
-
Narración:4.5 out of 5 stars 1,303
-
Historia4.5 out of 5 stars 1,297
In business, performance is key. In performance, how you organize can be the key to growth. In the past five years, the business world has seen the birth of a new breed of company - the Exponential Organization - that has revolutionized how a company can accelerate its growth by using technology.
-
3 out of 5 stars
-
Not a revelation
- De A. Yoshida en 01-24-16
De: Salim Ismail, y otros
-
Starting a Business QuickStart Guide
- The Simplified Beginner’s Guide to Launching a Successful Small Business, Turning Your Vision into Reality, and Achieving Your Entrepreneurial Dream
- De: Ken Colwell PhD MBA
- Narrado por: Ken Colwell PhD MBA
- Duración: 7 h y 29 m
- Versión completa
-
General4.5 out of 5 stars 217
-
Narración:4.5 out of 5 stars 185
-
Historia4.5 out of 5 stars 182
In the highly competitive world of business, what makes or breaks a new entrepreneur? Sourced from over 20 years of firsthand experience working with entrepreneurs, new ventures, and high-growth startups, author Ken Colwell, PhD, MBA, has the answers. In his comprehensive Starting a Business QuickStart Guide, Ken Colwell concisely presents the core fundamentals that all new entrepreneurs need to know to get started, find success, and live the life of their dreams.
-
3 out of 5 stars
-
More like a class textbook
- De ACustomer en 10-15-19
-
The Innovator's Solution
- Creating and Sustaining Successful Growth
- De: Clayton M. Christensen, Michael E. Raynor
- Narrado por: Joel Leffert
- Duración: 9 h y 21 m
- Versión completa
-
General4.5 out of 5 stars 938
-
Narración:4.5 out of 5 stars 677
-
Historia4.5 out of 5 stars 676
Clayton M. Christensen is a professor of business administration at Harvard Business School. Michael E. Raynor is a director at Deloitte Research. Together, they outline an innovative plan that urges businesses to create disruption rather than fleeing from it. Named one of 2003's Best Business Books by Business Week, this book is a Wall Street Journal and New York Times best seller.
-
5 out of 5 stars
-
Great Book...Drone Narration
- De Pat en 06-11-13
De: Clayton M. Christensen, y otros
-
Pinnacle
- Five Principles that Take Your Business to the Top of the Mountain
- De: Steve Preda, Gregory Cleary
- Narrado por: Derek Botten
- Duración: 5 h y 18 m
- Versión completa
-
General5 out of 5 stars 31
-
Narración:5 out of 5 stars 30
-
Historia5 out of 5 stars 30
Inside Pinnacle, best-selling author, entrepreneur, and leadership team coach Steve Preda, and Pinnacle Business Guides founder Gregory Cleary, will walk you through these principles. Filled with real-life anecdotes and practical approaches, you'll learn how to grow your business, make your team more efficient and productive, and free some time from your schedule.
-
5 out of 5 stars
-
This book is a hidden gem
- De Jordan N. en 12-07-23
De: Steve Preda, y otros
-
Understanding Michael Porter
- The Essential Guide to Competition and Strategy
- De: Joan Magretta
- Narrado por: Erik Synnestvedt
- Duración: 6 h y 4 m
- Versión completa
-
General4.5 out of 5 stars 638
-
Narración:4 out of 5 stars 538
-
Historia4.5 out of 5 stars 531
Michael Porter’s groundbreaking ideas on competition and strategy have unfolded over three decades and are spread across a dauntingly long list of publications. Every manager can name individual pieces of his work - competitive advantage, the value chain, five forces - but no one, not even Porter himself, has put the entire puzzle together to reveal it as an integrated whole. This lucid, concise audiobook does just that. This book provides an engaging summary of Porter’s ideas and an invaluable synthesis of this important body of work....
-
5 out of 5 stars
-
Horrible and pompous narration
- De Amazon Customer en 08-28-13
De: Joan Magretta
-
Competing on Analytics
- The New Science of Winning
- De: Thomas H. Davenport, Jeanne G. Harris
- Narrado por: L. J. Ganser
- Duración: 10 h y 50 m
- Versión completa
-
General4.5 out of 5 stars 89
-
Narración:4.5 out of 5 stars 74
-
Historia4 out of 5 stars 75
From two pioneers in business analytics, an update of the classic book on how analytics and business intelligence are transforming competition and how leading organizations build and compete on an analytical capability. Leading companies are doing more than just collecting and storing data in large quantities - they're now driving their competitive strategies based on data-driven insights. In Competing on Analytics, Davenport and Harris explain how analytics are transforming the basis of competition in industry after industry.
-
2 out of 5 stars
-
Uncompelling
- De Team Larkin en 10-14-18
De: Thomas H. Davenport, y otros
-
A New Way to Think
- Your Guide to Superior Management Effectiveness
- De: Roger L. Martin
- Narrado por: Stephen R. Thorne
- Duración: 7 h y 58 m
- Versión completa
-
General4.5 out of 5 stars 93
-
Narración:4.5 out of 5 stars 80
-
Historia4.5 out of 5 stars 80
Over a stellar career, Roger Martin has advised the CEOs of some of the world's most successful companies. From the beginning, he noted that almost every executive he talked to had a "model"—a framework or way of thinking that guided their strategy and activities. But these models tended to become automatic, so much so that when one didn't work, the typical response was just to apply it again—with greater enthusiasm.
-
4 out of 5 stars
-
Okay… a lot of people culture from the early 2010’s
- De Thammy M. en 06-03-23
De: Roger L. Martin
-
Leading Digital
- Turning Technology Into Business Transformation
- De: George Westerman, Didier Bonnet, Andrew McAfee
- Narrado por: Jonathan Todd Ross
- Duración: 8 h y 54 m
- Versión completa
-
General4.5 out of 5 stars 126
-
Narración:4.5 out of 5 stars 115
-
Historia4 out of 5 stars 111
In Leading Digital, authors George Westerman, Didier Bonnet, and Andrew McAfee highlight how large companies in traditional industries - from finance to manufacturing to pharmaceuticals - are using digital to gain strategic advantage. They illuminate the principles and practices that lead to successful digital transformation. Based on a study of more than 400 global firms, the book shows what it takes to become a digital master.
-
5 out of 5 stars
-
Source of "ways towards digitalization" patterns
- De Waleed Abdelmajeed en 09-02-17
De: George Westerman, y otros
-
The Supply Chain Revolution
- Innovative Sourcing and Logistics for a Fiercely Competitive World
- De: Suman Sarkar
- Narrado por: Christopher Lane
- Duración: 5 h y 32 m
- Versión completa
-
General4 out of 5 stars 249
-
Narración:4.5 out of 5 stars 211
-
Historia4 out of 5 stars 208
When CEOs think about the supply chain, it's usually to cut costs. But the smartest leaders see supply chain and sourcing for what they can be: hidden tools for outperforming the competition. Steve Jobs, upon returning to Apple in 1997, focused on transforming the supply chain. He hired Tim Cook - and the company sped up the development of new products, getting them into consumers' hands faster. The rest is history.
-
4 out of 5 stars
-
informative but dry
- De Justin en 01-01-18
De: Suman Sarkar
-
Outside In
- The Power of Putting Customers at the Center of Your Business
- De: Harley Manning, Kerry Bodine
- Narrado por: Mel Foster
- Duración: 7 h y 35 m
- Versión completa
-
General4.5 out of 5 stars 204
-
Narración:4 out of 5 stars 173
-
Historia4.5 out of 5 stars 172
The solution in each case was a focus on customer experience, the most powerful - and misunderstood - element of corporate strategy today. Customer experience is, quite simply, how your customers perceive their every interaction with your company. It’s a fundamental business driver. Here’s proof: over a recent five-year period during which the S&P 500 was flat, a stock portfolio of customer experience leaders grew 22 percent.
-
5 out of 5 stars
-
thank you
- De joan en 03-23-16
De: Harley Manning, y otros
-
Customer Success
- How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
- De: Nick Mehta, Dan Steinman, Lincoln Murphy
- Narrado por: Tim Andres Pabon
- Duración: 8 h y 25 m
- Versión completa
-
General4.5 out of 5 stars 368
-
Narración:4.5 out of 5 stars 315
-
Historia4.5 out of 5 stars 310
The subscription business model is hot - from software to music to movies to diet programs, investors and public markets want businesses that create recurring payments from unlimited customers. The old sales and marketing methods can handle attracting new customers for growth; however, only in the last five years has a discipline emerged that views growth in relation to retention, not just sales.
-
5 out of 5 stars
-
Business to Company???
- De S. Wheelhouse en 12-07-18
De: Nick Mehta, y otros
Resumen del Editor
Entire service businesses have been built around the ideas of Heskett, Sasser, and Schlesinger, pioneers in the world of service. Now they test their ideas against the actual experiences of successful and unsuccessful practitioners as well as against demands of the future in a book service leaders around the world will use as a guide for years to come.
The authors cover every aspect of optimal service leadership: the best hiring, training, and workplace organization practices; the creation of operating strategies around areas such as facility design, capacity planning, queue management, and more; the use - and misuse - of technology in delivering top-level service; and practices that can transform loyal customers into "owners".
Looking ahead, the authors describe the world of great service leaders in which "both/and" thinking replaces trade-offs. It's a world in which new ideas will be tested against the sine qua non of the "service trifecta" - wins for employees, customers, and investors. And it's a world in which the best leaders admit that they don't have the answers and create organizations that learn, innovate, "sense and respond", operate with fluid boundaries, and seek and achieve repeated strategic success.
Using examples of dozens of companies in a wide variety of industries, such as Apollo Hospitals, Châteauform, Starbucks, Amazon, Disney, Progressive Insurance, the Dallas Mavericks, Whole Foods, IKEA, and many others, the authors present a narrative of remarkable successes, unnecessary failures, and future promise.
Más títulos del mismo
Relacionado con este tema
-
The Supply Chain Revolution
- Innovative Sourcing and Logistics for a Fiercely Competitive World
- De: Suman Sarkar
- Narrado por: Christopher Lane
- Duración: 5 h y 32 m
- Versión completa
-
General4 out of 5 stars 249
-
Narración:4.5 out of 5 stars 211
-
Historia4 out of 5 stars 208
When CEOs think about the supply chain, it's usually to cut costs. But the smartest leaders see supply chain and sourcing for what they can be: hidden tools for outperforming the competition. Steve Jobs, upon returning to Apple in 1997, focused on transforming the supply chain. He hired Tim Cook - and the company sped up the development of new products, getting them into consumers' hands faster. The rest is history.
-
4 out of 5 stars
-
informative but dry
- De Justin en 01-01-18
De: Suman Sarkar
-
Attacker's Advantage
- Turning Uncertainty into Breakthrough Opportunities
- De: Ram Charan
- Narrado por: Mark Bramhall
- Duración: 6 h y 8 m
- Versión completa
-
General4 out of 5 stars 80
-
Narración:4 out of 5 stars 65
-
Historia4 out of 5 stars 66
In The Attacker's Advantage, Charan reveals the upside of uncertainty for those leaders who are nimbly positioned to anticipate the catalysts of disruption and embrace change. He updates and adapts the principles of his previous best sellers to address the current turbulent business environment, cutting through the veil of complexity to concentrate on the new customer needs and expectations and providing the tools for corporate leaders to take their companies to a higher level.
-
4 out of 5 stars
-
Fantastic book - volume lower than usual
- De James Gajewski en 06-14-15
De: Ram Charan
-
Lead and Disrupt
- How to Solve the Innovator's Dilemma
- De: Charles A. O'Reilly III, Michael L. Tushman
- Narrado por: James Foster
- Duración: 8 h y 36 m
- Versión completa
-
General4.5 out of 5 stars 148
-
Narración:4.5 out of 5 stars 121
-
Historia4.5 out of 5 stars 116
In the past few years, a number of well-known firms have failed; think of Blockbuster, Kodak, or RadioShack. When we hear about their demise, it often seems inevitable - a natural part of "creative destruction." But closer examination reveals a disturbing truth: Companies large and small are shuttering more quickly than ever. What does it take to buck this trend? The simple answer is: ambidexterity. Firms must remain competitive in their core markets, while also winning in new domains.
-
5 out of 5 stars
-
Very very inspirational to me.
- De Fábio en 06-12-17
De: Charles A. O'Reilly III, y otros
-
Time, Talent, Energy
- Overcome Organizational Drag and Unleash Your Team's Productive Power
- De: Eric Garton, Michael C. Mankins
- Narrado por: Gregory St. John
- Duración: 5 h y 19 m
- Versión completa
-
General4.5 out of 5 stars 128
-
Narración:4.5 out of 5 stars 110
-
Historia4.5 out of 5 stars 106
Business leaders know that the key to competitive success is smart management of scarce resources. That's why companies allocate their financial capital so carefully. But capital today is cheap and abundant, no longer a source of advantage. The truly scarce resources now are the time, the talent, and the energy of the people in your organization - resources that are too often squandered.
-
5 out of 5 stars
-
A must read!
- De RSM en 08-20-17
De: Eric Garton, y otros
-
Winning with Data
- Transform Your Culture, Empower Your People, and Shape the Future
- De: Tomasz Tunguz, Frank Bien
- Narrado por: James Patrick Cronin
- Duración: 5 h y 37 m
- Versión completa
-
General4 out of 5 stars 90
-
Narración:4.5 out of 5 stars 74
-
Historia4 out of 5 stars 73
Winning with Data explores the cultural changes big data brings to business, and shows you how to adapt your organization to leverage data to maximum effect. Authors Tomasz Tunguz and Frank Bien draw on extensive background in big data, business intelligence, and business strategy to provide a blueprint for companies looking to move head-on into the data wave. Instrumentation is discussed in detail, but the core of the change is in the culture.
-
1 out of 5 stars
-
Content marketing
- De Adam Winn en 12-22-16
De: Tomasz Tunguz, y otros
-
Born to Build
- How to Build a Thriving Startup, a Winning Team, New Customers and Your Best Life Imaginable
- De: Jim Clifton, Sangeeta Badal
- Narrado por: Braden Wright
- Duración: 3 h y 47 m
- Versión completa
-
General4.5 out of 5 stars 77
-
Narración:4.5 out of 5 stars 68
-
Historia4 out of 5 stars 68
Written for anyone trying to figure out how to make the most of their lives, Born to Build seeks to inspire entrepreneurs and ambitious, self-motivated people to build something that will change the world. A builder’s venture could be a small business that grows into a mammoth enterprise, a thriving new division in an existing company, a nonprofit, a social enterprise, a church, a school - anything that creates economic growth and makes a lasting impact on society.
-
5 out of 5 stars
-
Powerful perspective shift
- De Diana_loves_audiobooks en 06-09-18
De: Jim Clifton, y otros
-
The Supply Chain Revolution
- Innovative Sourcing and Logistics for a Fiercely Competitive World
- De: Suman Sarkar
- Narrado por: Christopher Lane
- Duración: 5 h y 32 m
- Versión completa
-
General4 out of 5 stars 249
-
Narración:4.5 out of 5 stars 211
-
Historia4 out of 5 stars 208
When CEOs think about the supply chain, it's usually to cut costs. But the smartest leaders see supply chain and sourcing for what they can be: hidden tools for outperforming the competition. Steve Jobs, upon returning to Apple in 1997, focused on transforming the supply chain. He hired Tim Cook - and the company sped up the development of new products, getting them into consumers' hands faster. The rest is history.
-
4 out of 5 stars
-
informative but dry
- De Justin en 01-01-18
De: Suman Sarkar
-
Attacker's Advantage
- Turning Uncertainty into Breakthrough Opportunities
- De: Ram Charan
- Narrado por: Mark Bramhall
- Duración: 6 h y 8 m
- Versión completa
-
General4 out of 5 stars 80
-
Narración:4 out of 5 stars 65
-
Historia4 out of 5 stars 66
In The Attacker's Advantage, Charan reveals the upside of uncertainty for those leaders who are nimbly positioned to anticipate the catalysts of disruption and embrace change. He updates and adapts the principles of his previous best sellers to address the current turbulent business environment, cutting through the veil of complexity to concentrate on the new customer needs and expectations and providing the tools for corporate leaders to take their companies to a higher level.
-
4 out of 5 stars
-
Fantastic book - volume lower than usual
- De James Gajewski en 06-14-15
De: Ram Charan
-
Lead and Disrupt
- How to Solve the Innovator's Dilemma
- De: Charles A. O'Reilly III, Michael L. Tushman
- Narrado por: James Foster
- Duración: 8 h y 36 m
- Versión completa
-
General4.5 out of 5 stars 148
-
Narración:4.5 out of 5 stars 121
-
Historia4.5 out of 5 stars 116
In the past few years, a number of well-known firms have failed; think of Blockbuster, Kodak, or RadioShack. When we hear about their demise, it often seems inevitable - a natural part of "creative destruction." But closer examination reveals a disturbing truth: Companies large and small are shuttering more quickly than ever. What does it take to buck this trend? The simple answer is: ambidexterity. Firms must remain competitive in their core markets, while also winning in new domains.
-
5 out of 5 stars
-
Very very inspirational to me.
- De Fábio en 06-12-17
De: Charles A. O'Reilly III, y otros
-
Time, Talent, Energy
- Overcome Organizational Drag and Unleash Your Team's Productive Power
- De: Eric Garton, Michael C. Mankins
- Narrado por: Gregory St. John
- Duración: 5 h y 19 m
- Versión completa
-
General4.5 out of 5 stars 128
-
Narración:4.5 out of 5 stars 110
-
Historia4.5 out of 5 stars 106
Business leaders know that the key to competitive success is smart management of scarce resources. That's why companies allocate their financial capital so carefully. But capital today is cheap and abundant, no longer a source of advantage. The truly scarce resources now are the time, the talent, and the energy of the people in your organization - resources that are too often squandered.
-
5 out of 5 stars
-
A must read!
- De RSM en 08-20-17
De: Eric Garton, y otros
-
Winning with Data
- Transform Your Culture, Empower Your People, and Shape the Future
- De: Tomasz Tunguz, Frank Bien
- Narrado por: James Patrick Cronin
- Duración: 5 h y 37 m
- Versión completa
-
General4 out of 5 stars 90
-
Narración:4.5 out of 5 stars 74
-
Historia4 out of 5 stars 73
Winning with Data explores the cultural changes big data brings to business, and shows you how to adapt your organization to leverage data to maximum effect. Authors Tomasz Tunguz and Frank Bien draw on extensive background in big data, business intelligence, and business strategy to provide a blueprint for companies looking to move head-on into the data wave. Instrumentation is discussed in detail, but the core of the change is in the culture.
-
1 out of 5 stars
-
Content marketing
- De Adam Winn en 12-22-16
De: Tomasz Tunguz, y otros
-
Born to Build
- How to Build a Thriving Startup, a Winning Team, New Customers and Your Best Life Imaginable
- De: Jim Clifton, Sangeeta Badal
- Narrado por: Braden Wright
- Duración: 3 h y 47 m
- Versión completa
-
General4.5 out of 5 stars 77
-
Narración:4.5 out of 5 stars 68
-
Historia4 out of 5 stars 68
Written for anyone trying to figure out how to make the most of their lives, Born to Build seeks to inspire entrepreneurs and ambitious, self-motivated people to build something that will change the world. A builder’s venture could be a small business that grows into a mammoth enterprise, a thriving new division in an existing company, a nonprofit, a social enterprise, a church, a school - anything that creates economic growth and makes a lasting impact on society.
-
5 out of 5 stars
-
Powerful perspective shift
- De Diana_loves_audiobooks en 06-09-18
De: Jim Clifton, y otros
-
Think Like Amazon
- 50 1/2 Ideas to Become a Digital Leader
- De: John Rossman
- Narrado por: Jeff Cummings, John Rossman
- Duración: 9 h y 10 m
- Versión completa
-
General4.5 out of 5 stars 221
-
Narración:4.5 out of 5 stars 187
-
Historia4.5 out of 5 stars 187
“What would Jeff do?” Since leaving Amazon to advise start-ups and corporations, John Rossman has been asked this question countless times by executives who want to know “the secret” behind Amazon’s historic success. In this step-by-step guide, he provides 50½ answers drawn from his experience as an Amazon executive - and shows today’s business leaders how to think like Amazon, strategize like Bezos, and beat the competition like nobody’s business.
-
5 out of 5 stars
-
A must read if you really want to innovate like Amazon
- De Npino en 05-19-19
De: John Rossman
-
The Amazon Way: Amazon's 14 Leadership Principles
- De: John Rossman, Tom Alberg - foreword
- Narrado por: Jeff Cummings
- Duración: 4 h y 40 m
- Versión completa
-
General4.5 out of 5 stars 134
-
Narración:4.5 out of 5 stars 100
-
Historia4.5 out of 5 stars 98
The 3rd edition of The Amazon Way is one of the rare business leadership books giving actionable insights for innovation and business growth to be the basis for your digital transformation gameplan. The Amazon Way translates Amazon's unique culture and management practices into insights and opportunities, as only an Amazon executive and expert advisor could do for the Amazon Leadership Principles giving listeners one of the essential business leadership books for the digital era.
-
5 out of 5 stars
-
Good overview about Amazon
- De MrsSnuggs0512 en 06-05-24
De: John Rossman, y otros
-
Under New Management
- How Leading Organizations Are Upending Business as Usual
- De: David Burkus
- Narrado por: Rich Orlow
- Duración: 6 h y 31 m
- Versión completa
-
General4.5 out of 5 stars 76
-
Narración:4.5 out of 5 stars 66
-
Historia4.5 out of 5 stars 66
A provocative work that challenges the traditional and widely accepted principles of business management - and proves that they are outdated, outmoded, or simply don't work. Do open floor plans really work? Are there companies that put their employees' welfare first, and their clients second? Are annual performance reviews necessary? Dr. David Burkus is a highly regarded and increasingly influential business school professor who challenges many of the established principles of business management.
-
5 out of 5 stars
-
information age work assembly line management
- De A. Davis en 04-15-16
De: David Burkus
-
Human + Machine
- Reimagining Work in the Age of AI
- De: Paul R. Daugherty, H. James Wilson
- Narrado por: Jamie Renell
- Duración: 5 h y 55 m
- Versión completa
-
General4 out of 5 stars 332
-
Narración:4.5 out of 5 stars 283
-
Historia4 out of 5 stars 283
Look around you. Artificial intelligence is no longer just a futuristic notion. It's here right now - in software that senses what we need, supply chains that "think" in real time, and robots that respond to changes in their environment. Twenty-first-century pioneer companies are already using AI to innovate and grow fast. The bottom line is this: Businesses that understand how to harness AI can surge ahead. Those that neglect it will fall behind. Which side are you on?
-
3 out of 5 stars
-
A golf course book
- De C. Surdak en 07-30-18
De: Paul R. Daugherty, y otros
-
Extreme Teams
- Why Pixar, Netflix, AirBnB, and Other Cutting-Edge Companies Succeed Where Most Fail
- De: Robert Bruce Shaw
- Narrado por: James Foster
- Duración: 7 h y 4 m
- Versión completa
-
General4.5 out of 5 stars 69
-
Narración:4.5 out of 5 stars 62
-
Historia4.5 out of 5 stars 62
Managers want great teams, but most build them around decades-old ideas and practices made popular by companies that have lost their edge. Extreme Teams looks at the new generation of teams driving growth in today's most innovative firms. They do this by doing things differently: hiring the right person instead of the best person; focusing on one priority while leaving room to explore new ideas; creating an environment where people are comfortable dealing with the uncomfortable.
-
2 out of 5 stars
-
Extreme Blah
- De Blair C en 05-03-18
-
Jobs to Be Done
- A Roadmap for Customer-Centered Innovation
- De: Stephen Wunker, David Farber, Jessica Wattman
- Narrado por: Tim Andres Pabon
- Duración: 4 h y 52 m
- Versión completa
-
General4 out of 5 stars 111
-
Narración:4 out of 5 stars 89
-
Historia4 out of 5 stars 90
Jobs to Be Done gives you a clear-cut framework for thinking about your business, outlines a road map for discovering new markets, new products, and new services, and helps you generate creative opportunities to innovate your way to success.
-
2 out of 5 stars
-
YouTube talks are better.
- De BizTech Readings en 12-27-16
De: Stephen Wunker, y otros
-
The Zappos Experience
- 5 Principles to Inspire, Engage, and Wow
- De: Joseph A. Michelli
- Narrado por: Joseph A. Michelli, Tom Parks
- Duración: 8 h y 32 m
- Versión completa
-
General4.5 out of 5 stars 58
-
Narración:4.5 out of 5 stars 48
-
Historia4.5 out of 5 stars 48
The Zappos Experience takes you through - and beyond - the playful, offbeat company culture Zappos has become famous for. Michelli reveals what occurs behind the scenes at Zappos, showing how employees at all levels operate on a day-to-day basis while providing the "big picture" leadership methods that have earned the company $1 billion in annual gross sales during the last ten years - with almost no advertising. Michelli breaks the approach down into five key elements.
-
2 out of 5 stars
-
Brand propaganda
- De MR A G ADELAAR en 05-22-15
-
The Effortless Experience
- Conquering the New Battleground for Customer Loyalty
- De: Matthew Dixon, Nick Toman, Rick DeLisi
- Narrado por: Matthew Dixon, Nick Toman, Rick DeLisi
- Duración: 6 h y 37 m
- Versión completa
-
General4.5 out of 5 stars 108
-
Narración:4.5 out of 5 stars 87
-
Historia4.5 out of 5 stars 86
In their acclaimed best seller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they've turned their research and analysis to a new vital business subject - customer loyalty - with a new book that turns the conventional wisdom on its head. The idea that companies must delight customers by exceeding service expectations is so entrenched that managers rarely even question it. They devote untold time, energy, and resources to trying to dazzle people and inspire their undying loyalty.
-
5 out of 5 stars
-
If you are a CXer, you have to read/listen to it
- De Shirley Campbell en 05-26-23
De: Matthew Dixon, y otros
-
The High-Potential Leader
- How to Grow Fast, Take on New Responsibilities, and Make an Impact
- De: Ram Charan, Geri Willigan
- Narrado por: Bob Reed
- Duración: 5 h y 48 m
- Versión completa
-
General4.5 out of 5 stars 66
-
Narración:4.5 out of 5 stars 56
-
Historia4.5 out of 5 stars 56
Companies need high potential leaders (Hi-Pos) more than ever before to help them adapt to today's tumultuous, digitally-driven business environment. If you meet the Hi-Po criteria, you're in high demand - and this book explains how to fast-track yourself.
-
4 out of 5 stars
-
Good book for people wanting to climb the corporate ladder and for executives to accelerate high - potential leaders
- De Niel en 06-23-19
De: Ram Charan, y otros
-
The Outstanding Organization
- Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence
- De: Karen Martin
- Narrado por: Karen Martin
- Duración: 6 h y 5 m
- Versión completa
-
General4.5 out of 5 stars 30
-
Narración:4.5 out of 5 stars 28
-
Historia4.5 out of 5 stars 27
After two decades in the trenches of helping companies design and build better, more efficient operations, Karen Martin has pinpointed why performance improvement programs usually fail: Chaos, the sneaky but powerful force that frustrates customers, keeps business leaders awake at night, and saps company morale. In The Outstanding Organization, Karen offers a toolbox for combating chaos by creating the organizational conditions that will allow your improvement efforts to return greater gains.
-
4 out of 5 stars
-
Good breadth, shallow depth
- De aochoa19 en 02-09-21
De: Karen Martin
-
Clarity First
- How Smart Leaders and Organizations Achieve Outstanding Performance
- De: Karen Martin
- Narrado por: Karen Martin
- Duración: 8 h y 25 m
- Versión completa
-
General4.5 out of 5 stars 67
-
Narración:4 out of 5 stars 55
-
Historia4 out of 5 stars 54
Through her global consulting projects, keynote speeches, and work with thousands of leaders, Karen has seen first-hand how a pervasive lack of clarity strangles business performance and erodes employee engagement. Ambiguity is the corporate default state, a condition so prevalent that “tolerance for ambiguity” has become a clichéd job requirement. It doesn’t have to be this way.
-
1 out of 5 stars
-
Not for me - dislike narrator's voice +
- De sharing1 en 10-11-19
De: Karen Martin
-
Playing to Win
- How Strategy Really Works
- De: Roger L. Martin, A.G. Lafley
- Narrado por: LJ Ganser
- Duración: 7 h y 9 m
- Versión completa
-
General4.5 out of 5 stars 1,357
-
Narración:4.5 out of 5 stars 1,077
-
Historia4.5 out of 5 stars 1,072
Playing to Win, a noted Wall Street Journal and Washington Post best seller, outlines the strategic approach Lafley, in close partnership with strategic adviser Roger Martin, used to double P&G’s sales, quadruple its profits, and increase its market value by more than $100 billion when Lafley was first CEO (he led the company from 2000 to 2009). The book shows leaders in any type of organization how to guide everyday actions with larger strategic goals built around the clear, essential elements that determine business successwhere to play and how to win.
-
3 out of 5 stars
-
The P&G Story
- De lniles en 04-14-15
De: Roger L. Martin, y otros
¿Te gustan los libros? Te encantará Audible.
Transforma tu día
Cambia el scrolling interminable por la escucha interminable. Los quehaceres pueden ser divertidos.
Escucha en dónde sea
No puedes darle vuelta a la página mientras conduces, pero puedes escuchar
Lleva toda tu biblioteca contigo
Tus historias van a donde tú vayas. Los audiolibros viajan ligero.
Escucha y aprende
Descubre historias que pueden renovar tu mente, tu bienestar y tu vida.
Alcanza tus objetivos de lectura
Descarga títulos para escucharlos sin conexión, en cualquier parte del mundo.
Encuentra tu nicho
Con miles de títulos para explorar, hay algo para todos.